At Dr. Dento, we aim to give a delightful customer service experience.

Returns

We will only offer one year warranty on our electric products incase of Manufacturing Defect, Product Failure.

All claims for shortages or damages must be reported to customer service on the day of delivery via email on smile@drdento.com or call/whatsapp on +91 – 7045519999 To complete your return, we require a receipt or proof of purchase.

Please note that this product falls under the category of personal care items. Due to hygiene and safety reasons, we do not accept returns or exchanges once the product has been delivered. We appreciate your understanding and encourage you to review the product details carefully before making a purchase. If you have any questions, feel free to contact our support team.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 weeks of approval.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at smile@drdento.com.

Shipping

To return or exchange your product, you should mail your product to: White Tusk Healthcare Pvt Ltd, Unit no 111, Veena Industrial Estate, L.B.S. Marg, Vikhroli (West) Mumbai – 400083.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.